Contact & Company Information
How to reach us for support, security reports, privacy requests and legal notices, plus the company details we are required to publish.
In accordance with strict commercial transparency and fair business standards, AMARACUS discloses that formal corporate entity filings and physical lease registrations are currently in final legal finalization. Brackets designated with [PENDING CORPORATE REGISTRATION] represent pending corporate filings currently under legal counsel and regulatory review. We do not publish unverified addresses, fictitious tax numbers, or simulated corporate registration codes.
Merchant of Record & Payment Compliance: USD subscriptions are sold by Polar.sh Inc. as Merchant of Record, which issues customer invoices and calculates indirect taxes (EU VAT, India GST, US Sales Tax). Monthly INR subscriptions for Starter, Pro and Business are processed by Razorpay, which is a payment processor, not a Merchant of Record: AMARACUS is the seller for those payments (Terms Section 6.4). Direct electronic communications are actively received and serviced via the verified operational email addresses listed below.
Verified Communication Directory
Reach authorized representatives directly via our dedicated operational inboxes. Each address is monitored with defined response targets.
Customer & Technical Support
API integration, SDK queries, platform usage, and console assistance.
Security & CERT-In Desk
Vulnerability reports, unauthorized PKI certs, and incident alerts.
Privacy & Data Protection
GDPR / DPDPA subject access, minor deletion escalations, and DPAs.
Resident Grievance Officer
Statutory officer designated under Indian IT Act 2000 & DPDPA 2023 (including Sec 9 child data grievances).
Billing & Customer Invoices
Subscription questions, invoice retrieval, tax receipts, and refund requests.
Legal & Regulatory Counsel
Formal legal service, subpoenas, enterprise MSAs, and regulatory notices.
Company Legal Identity & Statutory Register
Transparency schedule detailing legal identity, registration records, and jurisdiction classifications.
| Business Attribute | Current Value / Disclosure | Verification & Statutory Status |
|---|---|---|
| Commercial Brand / Product | AMARACUS | Verified Operational Brand |
| Official Domain Names | amaracus.tech, api.amaracus.tech | Verified Production Infrastructure |
| Legal Entity Name | [PENDING CORPORATE REGISTRATION: Amaracus Technologies Pvt. Ltd. / Amaracus LLC] | Requires professional corporate filing and official registry adoption. |
| Business Registration Number | [CIN / CRN / State Entity Number — Pending Incorporation Filing] | Issued upon formal certificate of incorporation from company registrar. |
| Registered Office Address | [REGISTERED OFFICE ADDRESS / POSTAL ADDRESS — Pending Corporate Registration] | Physical postal location for statutory service of legal process. |
| Commercial Billing & Invoices | Polar.sh Inc. (Merchant of Record) Handles USD checkout, auto-renewal, customer portal invoices, and payment card compliance. Razorpay Software Private Limited (INR payments) Processes monthly INR payments by UPI Autopay or card for Starter, Pro and Business. Not a Merchant of Record. | Verified Commercial Partner |
| Indirect Tax Registration (VAT / GST) | Direct Corporate: [Pending Tax Filing] On Polar.sh purchases, calculated & remitted by Polar.sh under its tax registrations. On INR purchases through Razorpay, AMARACUS is the seller. | Polar.sh collects indirect taxes based on the customer's billing country. INR amounts on Razorpay are fixed. |
| India Resident Grievance Officer | Email: [email protected] Officer Name: [Pending Formal Appointment] | Mandated under IT Rules 2021 & Digital Personal Data Protection Act 2023. |
| EU/UK Privacy Representative | Email: [email protected] Article 27 Rep: [Pending EU Representative Appointment] | Requires professional representation agreement prior to EU physical establishment. |
Send an Authorized Inquiry
Submit an inquiry directly to the designated department. Your request is routed immediately to the corresponding operational team.